Barry
Managed IT support and cyber security for Barry businesses of 5 to 60 people. We have looked after companies here for over a decade, the price per user is published on this site rather than sitting behind a form, and on site visits are part of the fee instead of a line on the invoice.
Over a decadelooking after businesses in Barry
Over 100businesses of 5 to 60 people
Price publishedper user per month, on this site
Start here
Most businesses in Barry are choosing between a one or two person outfit who are hard to reach when they are busy, and a national provider whose first line has never heard of you. There is a version in between, and this is what it looks like.
Three levels, per user per month.
The whole rate card is on the pricing page, all three levels, including what sits outside the monthly fee. No hourly billing and no call out charges. Almost nobody around here publishes a figure at all, which is what makes quotes so hard to line up against each other.
Four of us, and you will deal with all four.
No offshore first line, no queue, and no account manager relaying messages to somebody you never speak to. Tom owns the business and still does the work, so if we audit your setup he is the one doing it. Who we are.
What we do for Barry businesses
Two things most people come to us for, and a handful of others clients ask us to take on once they would rather ring one number than four.
Support that answers first time
The day to day. A helpdesk that a named person answers, machines monitored and patched, starters and leavers handled, and backup of your Microsoft 365 email and files. Fixed monthly fee per user, no hourly billing.
Security that someone is actually watching
Managed detection and response with a security operations centre reading the alerts around the clock, email security inside Microsoft 365, DNS and browser protection, vulnerability management, and email authentication so nobody can send invoices as you.
Certification that wins the tender
We hold Cyber Essentials ourselves and we take clients through it to both levels, Cyber Essentials and Cyber Essentials Plus. The full cost is laid out at the start, including what the certifying body charges.
AI your staff can use without leaking the business
People are already pasting company information into AI tools, whether it is sanctioned or not. We put something in place that they can use safely, with the controls and the visibility that the free tools do not give you. We start by auditing what those tools would currently be able to reach inside your business, which is almost always more than anyone expects.
Who we look after in Barry
Two we can describe. A heating and air conditioning contractor across three offices, and a plumbing business of eight people whose work happens in other people’s houses. Nobody is named on this site until they have read what it says and agreed to it, so the work gets described and the company does not.
Twenty five staff, an office in Barry and two more in London and the Midlands, and seven people who work from home permanently and never come into any of them. We took them on in August 2026.
The first month was the part worth describing. A fleet still running Windows 10, some of which could not take Windows 11 whatever anybody did to it, so those were replaced and the rest were upgraded. Licences brought back into a state somebody understands, and new software put in where people were doing a job by hand. Round the clock monitoring and vulnerability scanning added across the estate. Their iPads and mobiles brought under the same management as the laptops, because a phone with company mail on it is a company device whoever paid for it. Then Cyber Essentials, with everything that would have failed dealt with before anybody paid an assessment fee.
Job sheets, customer addresses and card details were sitting on engineers’ personal phones, on personal accounts, with no way to remove any of it if a phone was lost or somebody left. That is a data breach waiting for a bad afternoon, and it is extremely common in trades where the phone is the office.
Microsoft 365 Business Premium and Intune sorted it. The work data is managed and can be wiped on its own without touching anybody’s photographs, and a lost phone is now an inconvenience rather than a notifiable incident.
Talk to us
How many people you have, what you are running, and what is annoying you about it. You will get a straight answer on whether we can help, what it would cost per month, and what we would change first.
Questions
Yes, and we have done for over a decade. We are based in Cardiff and cover Barry and the wider Vale of Glamorgan, with unlimited remote and on site support included from our Essential level upwards rather than charged by the visit.
A fixed monthly fee per user, published in full on the pricing page across three levels, with no hourly billing and no call out charges. What changes the number is how many people you have and which level you need, not where in South Wales you are. Very few providers publish a figure at all, so ask each one you speak to for a per user price and what sits outside it.
Both, and visits are included rather than billed. Realistically most faults are fixed remotely within minutes of being reported, because that is faster for you than waiting for somebody to drive over. New starters, hardware swaps, moves and anything physical are the ones worth doing in person, and for those we come to you.
Yes. Barry, Penarth, Dinas Powys, Cowbridge, Llantwit Major and the villages between them are all a short drive, and the whole of the Vale is inside the area we work in day to day. There is no travel charge and no zone map.
Bad enough to be the first thing to deal with. Security updates stopped on 14 October 2025, so those machines have been unpatched for close to a year, they will fail a Cyber Essentials assessment, and most insurers ask whether your systems are supported. Some machines upgrade to Windows 11 in place and some cannot take it at all, which comes down to the processor generation and the security chip on the board. Which is which is an audit rather than a guess, and it turns a nasty surprise into a replacement schedule you can spread across a year. Source: Microsoft, Windows 10 lifecycle.
Yes, and we already do. One Barry client runs offices in London and the Midlands alongside the one here, with seven people working from home permanently. Nearly everything is delivered remotely, so the question that matters is whether every site is set up and monitored the same way. Three offices running three different setups is the problem worth fixing.
Less than people expect, and none of it needs to happen in a hurry. We audit what you have first and tell you what we would change and in what order, so you see the plan before you commit. Notice periods, admin access and the handover of licences and domains are the parts that need care, and we do that work rather than handing you a list.
Yes, and it is the other half of what we do. Managed detection and response with a security operations centre reading the alerts around the clock, email security sitting inside Microsoft 365, DNS and browser protection, and email authentication with SPF, DKIM and DMARC. All of that comes in at our Secure level rather than being sold as a separate contract. Security awareness training is included on Secure+ and available as its own line below that, and Cyber Essentials certification is priced on top when a client or a contract asks for it. What the security layer covers.
Next step
How many people, how many machines, and how old they are. You get a straight answer on what needs replacing, what the monthly fee would be afterwards, and what we would deal with first. If we are not the right fit we will tell you that too.
Based in Cardiff, working across Wales and the West.
