About

You’ll know everyone who touches your IT.

We look after over 100 businesses across South Wales, Cardiff and the South West, and we have done since 2011. Small is the point, not a stage we are trying to grow out of.

Talk to us 029 2111 1202

Over 100businesses looked after

Since 2011Wales and the West

5.0from 20+ Google reviews

Why we stay small

The person who audits you is the person who supports you

“The bit that differentiates us is that we’re a small team, and that lets us actually know our customers. The people who do the audit will be the ones supporting you. It’s not a face you’ll never see again.”

Most IT firms our clients were with work the other way round. A salesperson, then an onboarding team, then a first line helpdesk in another country, then a second line you only reach if the first line gives up. Four groups of people, and none of them have a clue how your business operates day to day.

Growing means adding layers, and layers are how a provider stops knowing its clients. We would rather look after over 100 businesses properly than three hundred badly, so the plan is to stay this size and get better rather than bigger.

It has worked since 2011.

The team

A little bit about us

The team you’ll be working with, not a sales team who hand you over once the deal is done. Nobody is hidden behind a support portal, and there is no tier of people to get past before you reach someone who can help.

Runs the business and still does the work. If we audit your setup, Tom is on it, and he’s there six months later when you need support. Tom is our AI lead and heads up Secure AI, making sure AI is integrated into a business safely and properly.

Passionate about technology and utilising it to make our lives easier. I’ve been taking things apart, and mostly putting them back together, from a young age and that fascination has never stopped.

If I’m not at work then I like to spend my time with my wife, daughter, and son. Or out for a hike in the woods somewhere looking at mushrooms.

Handles most of what comes through the helpdesk. A technical wizard who builds the automation that keeps everything up to date and makes sure nothing gets missed.

Technology has been part of my life since I built my first PC at 15. Two decades later, I’m still just as fascinated by what’s possible when tech is done right.

Whether it’s making my own home as smart as possible or helping South Wales businesses stay secure and efficient, the passion is the same, finding solutions that genuinely work.

That’s what we’ve built Saturday Cloud on: two decades of technical expertise combined with our genuine enthusiasm for helping businesses to grow and get technology right.

Keeps the business side straight, from contracts and billing.

I’ve spent 40 years in tech, 30 of those in sales, and I still enjoy connecting businesses with solutions that actually work for them.

My experience spans the UK and international markets, but what drives me is seeing businesses get access to the same quality service and standards that big corporates take for granted. Every business deserves that, regardless of size.

When I’m not working, you’ll find me with my grandchildren or exploring the UK with my wife.

Understands what customers need and puts it into non-techy terms.

With a background in community development and person-facing services, I help to keep Saturday Cloud grounded and accessible to those who want technology to work safely for their business, without the jargon and buzzwords.

I look after the behind the scenes essentials: social media, website, bookkeeping, and building relationships beyond the initial sale. Connecting and networking come naturally to me, and I love chatting with people and finding out how Saturday Cloud can genuinely make their day to day easier.

Aside from my work with Saturday Cloud, I’m a non-religious celebrant specialising in deeply personal naming, wedding and funeral ceremonies. Outside of work, my two incredible children and border collie keep me busy. Together we spend plenty of time exploring our local forest, at the beach, and pretty much anywhere outside really. When there’s an hour to spare, I enjoy running up very steep hills and mountains, and rewarding myself with a good coffee afterwards.

How we work

Four things we won’t budge on

Every client hears these before they sign, so none of it is a surprise later. They are the reason some people do not become clients, which is fine.

Unlicensed software goes

Cracked Adobe, cracked AutoCAD, whatever it is. It is a legal problem and a security one, and it is never a budget decision. A business turning over millions can afford the licences. We remove it.

Multi-factor authentication goes on

All of it, including the global admin account. Switching it on is free, so there is no version of this conversation where the answer is no.

You get told what we found

All of it, including the awkward parts and the things the last provider left behind. You get a straight account of your IT rather than a sales document dressed up as an audit.

We’ll tell you not to buy things

If something on the list would not earn its place in your business, we say so. There is no target to hit and nobody here gets paid on what you spend.

Talk to us

Talk to the people who’d actually do the work

No sales team, no discovery process, no handover to somebody else afterwards. Tell us what is going on and you will get a straight answer about whether we can help.

Call 029 2168 0968 Send us a message

hello@saturday-cloud.com

The details

Who you’d be dealing with, on paper

Certified, and checkable

We hold Cyber Essentials ourselves, and we take clients through it to Cyber Essentials and Cyber Essentials Plus. It would be a strange thing to sell and not have.

Check our certificate

Where we are

Saturday Cloud Ltd, registered in England and Wales, company number 07836112. Registered office at Alexandra Gate Business Centre, Ffordd Pengam, Cardiff CF24 2SA.

We work remotely and on site rather than from an office you would visit, covering South Wales, Cardiff and the South West.

Proof

What it is like to be a client

Saturday Cloud have looked after our IT for years now, always quick to respond to tickets and get things sorted, and proactive too, from the cyber security rollout to catching where we were being overcharged on licences.

Christopher Rowell Director, Architen Landrell

We have used Saturday Cloud for a number of years now and very happy with their service. The team are always on hand to help and support and are able to get back to any queries we may have. We have recently had Cyber Security put into the setting and having Saturday Cloud to help work through this with us has been a huge help. Would recommend highly!!

Shannon Treharne Nursery Manager, The Laurels Nursery

Having worked with Saturday Cloud for over 8 years across our telecoms network, I can’t recommend them enough. They are always incredibly quick to respond and resolve any issues promptly. If you’re looking for a reliable partner for your business infrastructure, you’re in safe hands.

Sarah Evans General Manager, James Douglas / Seraph

Great company with knowledgeable and supportive staff. Saturday Cloud were quick to respond to our telephone needs, making suggestions to save our business money too. Excellent service, would highly recommend.

Katrina Operations Director, Cardiff Devils

Excellent customer service and after sales support with a clear understanding of our needs and requirements as a business client. Highly recommend to other businesses. Saturday Cloud take care of literally all of our tech across our nine sites.

Charlie Arthur CEO, RCT Domestic Abuse Services

Thank you to the Saturday Cloud team for your support with set up of my IT security. Quick and easy process and fast turnaround. I am now secure in the knowledge that my systems are protected.

Natalie Collins Owner, Creative Collins Marketing Agency

The team wanted to pass on their thanks to you all at Saturday Cloud for the support and patience you have shown over the past few months. We would not hesitate to recommend you. I’d happily recommend Saturday Cloud’s services in a heartbeat. You and your team are by far the best provider I have worked with, and there have been a few!

Emma Williams Development Manager, Third sector

5.0 from 20+ Google reviews

From the blog

How we think, in our own words

Tom writes these. They are the arguments we would make sitting across a table from you, so they are the fastest way to work out whether we would be a good fit.

Cyber security

Will your cyber insurance actually pay out?

Only if the things you told the insurer you were doing were actually happening on the day you got hit. Your policy schedule lists them: multi-factor authentication, patching, endpoint protection, training, an incident response plan. If one of them was not true, a claim can be refused outright rather than reduced.

Read this

Pricing

What does IT support cost per user per month?

Ours is £42, £55 or £72 per user per month excluding VAT, depending on how much security sits in it. Almost nobody in this industry publishes a figure, so any industry average you are quoted is a guess. Here is ours, and what moves it.

Read this

Everything we’ve written

Next step

Ring, and one of the four of us answers

Tell us how many people you have and what is currently going wrong. You will get a straight answer on whether we can help, what it would cost each month, and what would change first.