How much does it cost to move business email to Microsoft 365?

A ten person office is usually one day’s work for us, which is £665 plus VAT. On top of that is the cost of transferring the data itself, which depends on how much email there is. Bigger businesses take more days. The Microsoft 365 licences are separate, billed per person each month.

We do this for businesses in Cardiff and across South Wales, and we can move email from any provider.

Why is there no single fixed price?

Two ten person offices can hold very different amounts of email. One keeps a couple of years of it. The other has every message since the business started, attachments and all. The second takes longer to move and costs more to transfer, so we look before we quote.

What does the survey check?

It is short. We check that we can get into every old mailbox, and how much is in them in total. We also look for very large files, because they need extra work behind the scenes to get them across, and it is better to know about that before the quote than after.

From that we know how many days it will take and what the transfer will cost.

Which email providers can you move from?

Any of them. Web mail that came with your website or domain, Google Workspace, an old Exchange server in the office, or another hosting company. Mailboxes, calendars and contacts all come across.

How do you know none of your email went missing?

We check what is in each mailbox before it moves, and check it again in the new one. You get a report at each checkpoint along the way, so you can see the numbers yourself rather than taking our word for it.

Our most recent move was 100 mailboxes off a web mail host, checked the same way.

Who can see your email while it moves?

Moving a mailbox means handling everything in it: client correspondence, invoices, HR emails. Before we start we sign a data processing agreement with you, which puts in writing what we can do with that data and what we can’t.

Under UK GDPR there must be a written contract whenever somebody processes personal data on your behalf. If a provider offers to move your email without one, ask why.

What should be set up at the same time?

A move is the cheapest moment to fix the things that are awkward to change later. We set these up as part of the same job.

• The new Microsoft 365 account in your company’s name, with an administrator login that belongs to you. Here is how to check an account you already have.
• Multi factor authentication on every account from the first day, before anybody gets used to working without it.
• SPF, DKIM and DMARC for your domain, so nobody can send email pretending to be you. Put your domain into our free DMARC checker to see where you stand now, and this post explains what the results mean.

How do you get started?

Get in touch and we will start with the survey. Once you are on Microsoft 365, what monthly support costs is on our pricing page.